
Locksmith · Fort Erie
What we tell our neighbours
Winter, humidity, house settling and plain old wear all leave their marks on locks. The advice here helps you tell normal ageing from a real problem, and it explains what you can safely do yourself and where a professional hand is worth having.
Call now · open 24/7(365) 607-0483- Service bulletin 1Vintage Mortise Lock Service: comparing quotesOn a cylinder mortise lock this points to the cylinder rather than the case. The set screw that holds the cylinder in the door has loosened or stripped so the whole cylinder rotates, or the cam on the back of the…Read
- Service bulletin 2High Security Locks: what the visit coversThis service suits anyone who wants to stop wondering. Homeowners who have inherited unknown keys with a house, landlords who want one controlled key system across units, and businesses protecting stock, records or…Read
- Service bulletin 3Motorcycle & Scooter Keys: what to note firstAfter a winter under a cover, the steering lock will not budge. The key seats fully in the barrel, but turning it meets a wall of resistance that no amount of wiggling moves past.Read
Your questions, our answers

Lockout Services
Should I try to get in myself before calling?
By all means check the easy things: another door, a family member with a spare, a neighbour holding a key. Beyond that, it pays to wait. Credit cards bend latches, screwdrivers scar cylinders, and a forced window costs far more than a lockout visit and leaves the house less secure. A locksmith arrives with tools shaped for the exact hardware on your door, and an undisturbed lock is the easiest kind to open cleanly. Home Lockout Service
We have just taken over a unit and have no keys for the old locks. Is that a lockout?
It is treated as one, with the same authority check: your new lease and identification settle it. The locksmith opens the previous occupant's locks, then rekeys or replaces them so keys still floating around from the last tenant stop working. It is also the moment to decide how the unit will be keyed: one key for every door, separate keys for the cash office and stockroom, or cores that suit a growing staff. Business Lockout Service
Do you need my spare key?
It helps if there is one. A crisp spare is the ideal pattern for the replacement, better than the broken halves and far better than a worn copy. It also lets the locksmith test the cylinder the moment the fragment is out, which shows whether the pins and springs are sound. If the spare is itself bent or worn, mention that too; it is a candidate for retirement rather than a pattern. Broken Key Extraction
Will my door be boarded up, or can it be made to lock tonight?
Most forced doors lock again during the visit. If the slab and frame are sound, a new lockset goes in and the strike is reinforced. If the jamb is split, a repair plate or a boxed strike screwed into the stud usually holds it. Boarding is reserved for openings where the frame or the door itself is destroyed, and even then it is fitted so the household can get out from inside without a key. Break-In Damage Lock Repair

Change or Rekey Locks
My keys were lost with something showing my address. Is rekeying enough?
Rekeying is exactly the right response, because it makes the lost key useless at every door that was pinned. The locksmith will walk the property with you to be sure nothing is missed, including the garage side door, a shed and any padlock the same key opened, and will suggest changing any garage keypad code that was written on the same ring. After that, whoever finds the keys is holding brass that opens nothing on your property. Lock Rekeying
Can a keypad or smart deadbolt be fitted instead of a keyed one?
Yes, and the preparation is the same. Many electronic deadbolts use the standard 54 mm bore and the same edge bore, so a door cut for a mechanical bolt often accepts one, and a keyed bolt fitted today can usually be swapped for a keypad later, subject to that model's own bore, backset and thickness needs. The locksmith checks door thickness against the model, fits a reinforced strike as usual, sets up codes with you and shows where the backup cylinder or battery terminals are. Deadbolt Installation
How do I look after a new lock so it stays smooth?
Very little is needed. Whatever lubricant and interval the cylinder maker specifies, worked into the keyway with a few turns of the key, keeps the pins free; using the wrong product collects grit instead of helping. Wipe salt off exterior hardware during winter melts. Snug the hinge and strike screws each spring and fall as the door moves with humidity. Cut spare keys from a crisp original rather than a worn copy. Lock Replacement & Upgrade
Does a rented home need the landlord involved for this work?
Repairing a lock so it works as before is ordinary maintenance, but anything that changes who can open the door, such as a rekeyed cylinder or new keys, is something a tenant and landlord are expected to agree on and share keys for. The locksmith asks up front who should receive keys and can leave a note of what was done for the property manager, so both sides know what is on the door. Vintage Mortise Lock Service

High Security Locks
My electronic safe lock has a dead battery. Do you still need to drill it?
Usually not. It depends on the model. Some electronic locks offer an external contact for a fresh battery, or a mechanical override key behind a cover plate; restoring power this way wakes a dead keypad but does not bypass a lost code on its own. Others have a reset port on the lock body, which sits inside the safe and still needs the door opened by other means first. The locksmith works through that model's own documented procedure before considering anything more invasive. Safe Opening & Combination Change
What is the difference between a mechanical dial lock and an electronic keypad?
A mechanical dial has no battery and is set by hand to a private combination, turning through a sequence to release the bolt; it never runs out of power but takes a little practice to open. An electronic keypad accepts a numeric code and can support several separate codes for different people, but it depends on a battery that eventually needs replacing. Many owners choose based on how many people need access rather than one being simply superior to the other. Safe Installation & Servicing
What does key control mean in practice?
It means your key can only be copied through the locksmith who manages your system, after checking that the person asking is on your list of authorised names. Blanks for the keyway are not sold to hardware stores or kiosks while the patent lasts. Each key is numbered and recorded, so you know how many exist. For a home that ends the worry about old copies; for a business it turns a lost staff key into a known, manageable event. High Security Locks

Commercial Locks
What is the difference between rekeying a business and replacing its locks?
Rekeying keeps every lock on the door and changes only the pins inside the cylinder, so a new key works and the old ones stop. Replacing swaps the hardware itself. Commercial cylinders are made to be repinned many times, so rekeying suits any lock in sound condition and leaves the levers, trim and door untouched. Replacement is chosen door by door for cylinders that are worn, corroded or too light for what they protect. Commercial Rekeying
What happens if a master-level key goes missing?
The current chart shows exactly which doors that level was designed to reach, which for a lost top-level master can mean the whole property rather than one group. Depending on how the key was lost and who else already holds that level, the usual options are repinning the affected cylinders and reissuing keys to the remaining holders; a restricted keyway lowers the odds of an unauthorized copy being cut but is not proof that one has not been made. Without a current chart, the first task is reconstructing that scope. Master Key System Design
Is a keypad code as secure as a card or fob?
A keypad code needs no card to lose, but a code shared among several people is effectively no longer individual, and a forgotten code left active is a common weak point. A card or fob tied to one named person avoids that particular issue, since it is switched off individually rather than reset for everyone at once. Many businesses use a code for general areas and a card wherever entry needs to be traceable to one person. Access Control Installation
What does the finished installation actually prove to an inspector?
It proves that a specific device, rated for the opening it sits on, releases under an appropriate force, latches fully, and has been tested and recorded on a given date. The record travels with the building, so a fire inspector reviewing the space later is looking at a documented history of that exit rather than testing hardware with no known installation date or specification. Panic & Exit Hardware

Car Keys
Is an older car easier or harder to open than a new one?
Different rather than easier. An older car usually has a cylinder in every door and simple linkages, so picking or decoding the lock is routine. A newer car may hide its cylinder, has doors full of electronics that call for wedge-and-reach rather than anything inside the door, and adds an immobiliser to any lost-key work. Either way the locksmith chooses the method by the model, not by guesswork. Car Lockout Service
The key snapped off inside the lock. What happens now?
The broken piece is drawn out with an extractor that grips it rather than pushing it deeper, and the cylinder is checked for damage. The head of the key, if it survived, still holds the chip and the remote, so it can be rebuilt around a new blade in a new case without any programming. If the whole key was lost with the break, a fresh transponder key is cut to code and programmed as usual. Car Key Replacement
What if I have lost track of how many keys already exist for the car?
That is worth mentioning when you call, since it changes the plan. If the count is genuinely unknown, or a key was lost at some point and never accounted for, reprogramming the vehicle to accept only the keys currently in hand is often the sounder route, rather than adding a new spare on top of an uncertain set that might include a key nobody can locate anymore. Spare Car Key Duplication
Can you tell me which fob to buy before you arrive?
Often, yes, once the vehicle's identification number, model year and trim are known, since those details narrow down which fob part is actually compatible. Buying the wrong part number is a common reason a programming attempt goes nowhere, so confirming compatibility before ordering saves a returned part and a second visit. Key Fob Programming
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